Slack, the messaging service used by millions of people for work and school, suffered a global outage on Monday, the first day back for most people returning from the New Year’s holiday.
“Our team is currently investigating and we’re sorry for any troubles this may be causing,” Slack said in a prepared statement.
Users began reporting issues around 10AM ET, and the company posted its first status update about the problem at 10:14AM.
At first, Slack was reporting issues with connecting to the service and messaging. An update on its status page at 11:20 AM ET upgraded the situation to a full-blown outage, with all aspects of Slack— including log-ins, messaging, calls, and connections— showing as unavailable. “All hands are on deck on our end to further investigate,” according to the update page, which promised another update in 30 minutes.
We’re following developments and will continue updating this as we get more information.